MAC Chat: An interview with Marlui Plascencia, Las Rocas Resort & Spa (Rosarito Beach, Mexico)

by Debbie 1/25/2010 11:02:00 AM
     
 

MAC CHAT
A series of 5 minute interviews featuring travel industry leaders. 
Hosted By: Jessica Martinez

Sponsored By: 

 
     
 

This week's MAC Chat interview takes us to Rosarito Beach, Mexico. I met with  Marlui Plascencia, the Sales & Marketing Director at Las Rocas Resort and Spa. Marlui sits down and tells us about the client experience while enjoying their accomodations, what makes Las Rocas Resort and Spa unique and more.

   For more information visit: LasRocas.com

What will clients experience at Las Rocas Resort & Spa?
Our guests will experience The Perfect Getaway… Embraced by sunny days and mild weather, Las Rocas Resort & Spa is a secluded refuge for travelers escaping the weariness of long business days or seeking peace and relaxation.

If you're planning a romantic getaway, spa retreat or simply want to treat yourself or that special someone with a relaxing oceanfront experience, then you have found the right place.  Here, the pressures of the outside world will simply float away, give yourself and your significant other the opportunity to be pampered.  

What activities/places are nearby for clients to enjoy?
Las Rocas Resort & Spa offers you an unbeatable location close to California; in colorful Mexico, Baja California; close to Guadalupe Valley, international wine region, and a couple of miles away from the world famous Puerto Nuevo lobster village.  On your way to Las Rocas, stop by Xploration and take a tour around the studio where Titanic and Master and Commander where filmed. 

What makes Las Rocas Resort & Spa different than the rest of the hotels in the area?
Las Rocas Resort & Spa is the only hotel around the area offering all ocean front facilities; every room, every suite, every restaurant and bar, even the spa; every place offers an amazing view of the Pacific Ocean.  Not to mention its unforgettable romantic and unique rooms! Enjoy the comfort of a beautiful room; all suites features fireplace, some of them brick dome ceilings, sitting area, sunken bathtubs or even a private Jacuzzi in the balcony.

 

Do you have any current promotions you would like to share with Travel Agents?
Yes, please look for our Great Rate and Value! It is available during 2010; this is a discounted rate that includes full breakfast for two every morning, free upgrade based on availability and a 20% commission for Travel Agents. Find rooms for as low as $42 dollars plus tax.

How can a Travel Agent book the South Seas and Avalon Hotels?
Via GDS using our codes:

 

Las Rocas Resort & Spa
Amadeus: TIJ108
Galileo: 90057
SABRE: 71922
Worldspan: 13108

Great Rates and Values can also be booked on our website:
LasRocas.com

Simply go to Reservations, click on the Travel Agents tab and register. Go to Promotional rates and look for Great Rate and Value. Please enter Rate Access code MAIL to access this rate. 

Thank you Marlui for sharing with us some information about Las Rocas Resort & Spa. Have an excellent day!

 
     

MAC Chat: An interview with Tomoyasu Kakegawa, Hotel Maya (Long Beach, CA)

by Jessica 1/18/2010 10:27:00 AM
     
 

MAC CHAT
A series of 5 minute interviews featuring travel industry leaders. 
Hosted By: Jessica Martinez

Sponsored By: 

 
     
 

This week I sat down with Tomoyasu Kakegawa, Area Director of Revenue & E-Commerce for Hotel Maya in Long Beach, California.

  For more information visit: HotelMayaLongBeach.com

What will clients experience at your hotel?
Hotel Maya is the first distinctive full-service, luxury, Long Beach boutique hotel, located on the scenic downtown waterfront. A fusion of Latin American waterfront resort and modern Southern California style, Hotel Maya embodies the romantic, eclectic, and vibrant lifestyle of Long Beach. With a multi-million dollar renovation recently completed, Hotel Maya offers four-star hotel service and amenities, with striking ocean and skyline views of downtown Long Beach and the Historic Queen Mary.

What extra amenities does your hotel offer?
All of our beds feature exquisite pillow-top mattresses, fluffy duvets and down pillows. Enjoy 37” HTDV flat-screen TVs, MP3/iPod stereo adaptors and complimentary HBO. Most of our guest rooms have a private balcony with a great view. The Great Rate and Value promotion includes free parking, and free WiFi.

Do your rooms have free WiFi/Internet access?
Yes all guests can enjoy free WiFi.

Do you have any current promotions you would like to share with the Travel Agents?
Absolutely! Our Great Rate and Value promotion offers rates starting at $99, and includes free parking. The Great Rate and Value promotion is 15% commissionable.

How can a Travel Agent book accommodations for their clients at Hotel Maya?
Via GDS using our codes:

Hotel Maya

Amadeus: LGBLON
Galileo: 75386
SABRE: 20631
Worldspan: 24448

Great Rates and Values can also be booked on our website:
JDVHotels.com

Simply go to Reservations, click on the Travel Agents tab and register. Go to Promotional rates and look for Great Rate and Value. Please enter Rate Access code MAIL to access this rate. 

Thank you for joining us Tomoyasu and telling us more about Hotel Maya in Long Beach, California.  Have an excellent day!

 
     

MAC Chat: An interview with Chris Parker, Partners In Travel

by Jessica 1/11/2010 12:00:00 PM
     
 

MAC CHAT
A series of 5 minute interviews featuring travel industry leaders. 
Hosted By: Jessica Martinez

 
     
 
This week we are featuring an interview with Chris Parker of Partners in Travel.

   For more information visit: PartnersInTravel.com

You currently offer 2 host programs to choose from. What are they and what is the difference between them? 
We offer our traditional host program called Partners In Travel, and a Luxury Travel Network program designed for agents who specialize in luxury travel. Partners In Travel members focus on selling a wide range of cruise and tour products, and have the opportunity to sell exclusive vacation specials from our host cruise agency All Aboard Travel. Luxury Travel Network members operate through Cruise Specialists, and enjoy the benefits of belonging to a prestigious luxury cruise agency network such as Virtuoso affiliation, high commissions, preferred rates and exclusive amenities for their clients. An agent must be approved to join our Luxury Travel Network by being able to demonstrate a proven luxury sales record. 

What unique services do you offer to your independent contractors? 
Being part of Travel Leaders Group allows Partners In Travel to provide our contractors with the dependability and financial backing of a large company, while offering them personal support from our highly experienced team of travel professionals. Through our size and tremendous buying power, we are able to offer our contractors high commissions, innovative technology and access to sell exclusive cruises and tours. 

Which types of training programs are offered to travel agents that want to join? 
We offer a three day comprehensive overview training for agents who are new to the industry. We also offer ongoing training and education opportunities to help our contractors manage and increase their business such as weekly live webinars, Fam trips, and an annual convention. Recent webinar topics have included product updates from cruise lines and tour operators, as well as training on technology, basic computer skills, customer service, super star selling and marketing techniques.

Agents that join The Luxury Travel Network can take advantage of the Virtuoso Affiliate Program. What benefits are they offered? 
Virtuoso member affiliates benefit from intricate consumer direct-marketing campaigns, specialized training and accreditation programs, added-value arrangements with leading travel providers, unparalleled access to specialized travel experts, and detailed information regarding destinations and travel services. 

Partners In Travel uses a unique system called TravelConnect. Can you tell us a little bit about it? 
TravelConnect allows a busy agent to manage their clients, bookings, commissions, groups, financials and much more in one location. Using our proprietary TravelConnect software, agents can report their bookings, generate invoices and produce sales and commission tracking reports. 

Agents also have access to our Sabre Cruises tool, where they can review and book cruises from 13 cruise lines all in one convenient place. Agents can use this tool to view fares, commissions, negotiated and group rates, itineraries, and special services for each of our participating cruise vendors to help match their clients with the right cruise for them. In addition, we provide all of our agents with their own hosted web site that they can customize to their preferences.

Thank you Chris for sharing all these great details about your programs. Have an excellent day!

 
     

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The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

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