MAC Chat: An interview with Tami Horvath, ATAHOTELS

by Sheona 7/26/2010 3:02:00 AM

A series of 5 minute interviews featuring travel industry leaders. 



This week's MAC Chat features our interview with Tami Horvath, Sales Consultant of ATAHOTELS. 

For more information go to

ATAHOTELS was founded in Italy in 1967. It is a dynamic private company that is constantly expanding and strengthening its properties. It has (22) four and five star properties located in the most beautiful locations throughout Italy. ATAHOTELS is anxious to get to know US travel agents and is now offering a 50% discount on rooms to agents visiting Italy. 

Agents receive a 50% discount when they stay at an ATAHOTEL?
Yes, ATA wants travel agents to become acquainted with their properties and invite you take advantage of this excellent discount. For more details and to make your booking visit

Does ATAHOTELS pay travel agents commission? 
-ATAHOTELS values our partnership with travel agents and is pleased to compensate you for booking our hotels. Our GDS code is AQ. 
-For bookings made via the GDS: 15% commission is paid upon actualization of the reservation, sent monthly via the GDS provider.
-For bookings made via our brand web site or call center: 10% commission is paid on the amount before tax. To obtain the amount due the agency is requested to issue a Commission Statement.

What is the STAY 4 PAY 3 package? 
ATAHOTELS created a package where agents can earn 15% when they book this special package through October 31 for stays until March 31. The guest pays for 3 nights and gets the 4th night free, plus a complimentary welcome meal. 
You can book this package through your GDS or via

Does ATAHOTELS have a travel agent website? And are they conducting any kind of promotion for agents at this time?
Oh, yes they do! Check out the eat stay love promotion at their trade website located at where agents can win a Grand Prize trip for 4 to Italy, including flights on Alitalia and your choice of any ATAHOTEL! Other prizes include (5) $100 gift cards for dinner and a ticket to the movie to be awarded on August 13th – the premier of eat pray love. 

Plus, copies of the eat pray love book will be awarded weekly to agents who play the game or register a booking! 

Thank you Tami for that great interview!



MAC Chat: An interview with Thorunn Reynisdottir, Fly International

by Sheona 7/14/2010 5:43:00 AM

A series of 5 minute interviews featuring travel industry leaders. 



This week's MAC Chat features our interview with Thorunn Reynisdottir, President of Fly International. 

For more information go to

For those agents who are not familiar with Fly International, can you
please tell us about your company?
For over 50 years, Fly International's parent company Auto Europe has been a
leader in worldwide car rental services. In recent years, we have expanded
our services to include over 4,000 car rental locations worldwide; scheduled
air from the USA to Europe; over 30,000 three, four and five star European
hotels; chauffeur and transfer services; prestige and sports car rentals;
mobile phone and GPS rentals.

Our philosophy is, 'If you think that there is something more important than
a client...then you need to think again.'

Fly International strives to provide our customers with competitive rates
and the best service available anywhere. At Fly International we do not
believe that customers should expect less because they pay less. Our rates
are always competitive, but we never forget that we are in the service
business. If you have never used our services before, give us a try.

Can you share with us what benefits agents can expect by working with Fly
Ticket cost prints as bulk
Commissionable published fares
No credit card fee's
Up to 12% commission
Low change/cancel fee's
Discount last minute fares
One way and open jaws
Package with land components
Seat assignment on selected carriers

Share with us a little about your Group Program.
Please click here.

Can you tell us about Fly International's Affiliate Program?
Worldwide Car Rental Services
Scheduled Air from the USA to Europe and Beyond
Over 15,000 3, 4 and 5 star hotels
Prestige and Sports Car Rentals
Chauffeur Drive and Transfer Service
European and South Pacific Motorhome Rentals
European Cellular Phone Rentals
Referral commission earned with every reservation.
Added value and content to your website
Worldwide Car Rental Services
For more info, see our Partnerships Reward page

A referral commission will be earned with every reservation that is booked by a visitor from your site.

A unique ID number will be assigned to your affiliate site and will be embedded in all e-mail requests for rates and reservations, identifying your organization.

Payment & Reporting:
Reports and Payments will be negotiated on an individual basis.

Getting Started:
To activate your online partnership, simply complete our on-line affiliate
form. You may select any or all of our products and services that are of an
interest to your website visitors. Go to affiliate form.

Do you offer any incentives?
Please click here to view our incentive reward program.

Tell us about one of your favorite destinations that Fly International
caters to.
Hard to select one destination, so I am mentioning several of our
destinations, see below:

Italy is one of our favorite destinations; Rome, Milan, Florence, Venice,
all great places to go and see. There is also Asia, many places there
for example: Tokyo, Hong Kong, Bangkok, Beijing, and Singapore.

Thank you Thorunn for that great interview!


MAC Chat: An interview with MailPound's June MVP, Pam Brown of White Sands Travel

by Sheona 7/13/2010 6:35:00 AM

A series of 5 minute interviews featuring travel industry leaders. 



This week's MAC Chat features our interview with MailPound''s June MVP, Pam Brown of White Sands Travel. 

Why did you decide to become involved in the travel industry and were you in a different industry prior? 
I was in the legal field for 20+ years prior to getting involved in the travel industry. In 2004, the law firm I was working for closed it’s doors, giving me 2 weeks notice to find another job! I had already been booking travel for myself and family members as a hobby, so I decided to pursue that as a career, rather than go back to the legal field.

What was the biggest obstacle (if any) that you had to overcome in the beginning of your career as a travel professional? 
Finding clients!

What is the best marketing technique that you use to reach your clients and how do you get them to become repeat clients? 
E-mail campaigns that are specific to my niche. I get them to become repeat clients by providing personalized service and adding extra touches that make them want to return to me!

What is the most challenging aspect of this industry for you? 
Staying relevant in a world of internet “shoppers!”

What do you enjoy the most about this industry and what is your best advice for travel agents just beginning their career? 
What I enjoy the most is planning the perfect trip for my clients.

My best advice to beginners in this industry would be to take the time to figure out a specialization. In the beginning, it can be hard, especially when you’re trying to just get business…any business…but you will eventually start to gravitate to a specific niche (it will probably be where you love to travel yourself). Once you find that niche, concentrate all your efforts to it…eat, sleep, and breathe it…become a walking, talking billboard for your business and your niche. You’ll be surprised at how much business you’ll get when you stop trying to be all things to all people and become really, really, good at that one thing!

Thank you Pam for that great interview!




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The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

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