Q&A from March 6th Coffee Break featuring Keith Prowse

by mailpound 3/11/2009 9:43:00 AM
Last week’s coffee break featured Keith Prowse- “The Ticket Agent for Travel Agents.”  Kent Davidson gave a great presentation on how Keith Prowse truly is the one-stop-shop for travel agents and went over all the exciting products they have to offer.  I have posted some of the great questions we received below with Keith’s answers.  If you have any additional questions please leave a comment below.  Please be sure to check out the recorded version of the webinar by clicking on the link at the bottom of this page.

Q.     Do you sell exclusively through travel agents?
A.  No we do not. However all of our marketing is directed to travel agents only; we do not do any direct marketing to consumers.

Q.     Can the tickets be mailed directly to the client instead of to the agency?
A.  Yes, the tickets can be mailed directly to the client.  We try not to encourage this though because we do not want them to come back to us directly but would rather them come through you. 

Q.     Are you doing the Olympics?
A.  Unfortunately we do not do the Olympics.  We work through promoters and suppliers so the Olympics have always been difficult for us because they award certain contracts.  However, being a British company, we have tendered several proposals to be the ticketing company for the London Olympics.  It is in the hands of fate right now, but if we do become their ticketing company then of course the tickets would be available to our travel agent partners.

Q.     Can you explain how the dining works? For example do we need to buy an “x” amount of gift cards for an “x” amount of dollars
A.  No you do not have to buy gift cards.  You clients will receive a prefixed menu at the restaurant where they will be provided certain items to choose from.  This is all prepaid including tax and gratuity.

Q.     Do you do anything in Branson?
A.  Thank you for that great question but unfortunately we do not.  I should probably start working on a contract for that J

Q.     Is there a minimum amount in the commission earned before Keith Prowse will issue a check to an agency?
A.  No there is not.  Also you may want to know that we commission based on transaction date, not the date the client is actually traveling.  Agents will usually receive their commission 60-90 days after the day they book.

Q.     What are the various commissions that can be earned on the products offered by Keith Prowse?
A.  We commission based on a margin share.  We believe it is most fair to split the margin that is available with you.  The commission ranges from 20-45% depending on your consortia agreements and the products you have booked.  When you book we will let you know what the commission is you have earned.


Q.     Do you provide service events for South Africa?
A.  We do provide service events for South Africa but it depends on what you are looking for.  We do offer sightseeing tours, but we do not do a lot of theater or attractions there.  If you go to our website www.keithprowse.com or give us a call we can let you know what sightseeing events are available.


Q.     Do you sell any sports tickets, like baseball?
A.  We actually provide tickets to the Mets right here in New York.  That is actually a brand new contract and we are actually working on making more of them as the year goes on.  We are hoping in the next 6-8 months to be able to provide more sports products.


Q.     How does the login work for an agent of a host?
A.  You would login using your IATA and name.  You will then have the ability to offer a separate mailing address if you need your products shipped to another location.


Q.     Do you offer concert tickets?
A.  We do not offer any concert tickets in the US except for Cher and Elton John in Las Vegas.  We do a quite a bit of rock and pop outside of the US but we do not do any within the US.

Q.     Is there an agent rate for shows in New York?
A.  There certainly are.  Please call us at 800.669.8687 to request that information from one of our agents.  The price will vary depending on the show and performance. 

Q.     Where can I view this webinar?
A.  We have recorded it and posted it on MailPound’s homepage.  Please click here to view. 

Tags:

E-mail |
Permalink | Post RSSRSS comment feed

Calendar

<<  March 2010  >>
MoTuWeThFrSaSu
22232425262728
1234567
891011121314
15161718192021
22232425262728
2930311234

View posts in large calendar

Recent posts

Archive

Authors

Tags

Categories

Blogroll

Disclaimer

The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.

© Copyright 2010

Sign in