This week's  MAC Chat features our interview with Gina Johnson, US Sales for Real Resorts.

 

For more information visit: http://www.RealResorts.com

What are some of the key selling features of Real Resort? 
We have two brands, THE ROYALS and the Grans. 

THE ROYAL Cancun and THE ROYAL Playa del Carmen, are all inclusive, all suites, adult only luxury resorts. All suites feature the magnificent new Royal Bed®, an in-suite double Jacuzzi, a “magic box” for discreet 24 hour room service delivery, a multi-position 32” Plasma TV and CD/DVD/Radio player, a spacious marble bathroom with ocean view showers (only at THE ROYAL Cancun) and body massage jets and a private terrace or balcony with hammock. Guest will also enjoy several gourmet restaurants and chic lounges and bars with nightly entertainment plus a full service spa and fitness center. 

The Gran Caribe Real in Cancun and the Gran Porto Real in Playa del Carmen are perfect for romance, excitement and adventure - where families, couples and singles all mingle effortlessly, enjoying a perfect holiday experience with a wide choice of leisure options. They will enjoy a wide selection of superb restaurants, bars and our 24 hour all inclusive club with 24 hour snacks, drinks and games. 

All of our properties are located on the best beachfront locations in Cancun and Playa del Carmen. 

Are any of your resorts Family Friendly? 
The Grans are perfect for a great family vacation. Kids are sure to enjoy our OKI KIDS CLUB, for children 4 to 12 years of age and the T-Zone for ages 13-17. At the Gran Caribe Real we have the new Oki Splash Water Park, an expansive new aqua park featuring a Pirate Ship, Castle, water slides and various spray apparatus creating a one-of-a-kind water escape at the resort for kids and adults alike. Plus colorful & live kids shows, and mini disco for the most important members of the family. 

At the Gran Porto Real kids can enjoy a full schedule of activities and amenities. The T-Zone is available at both locations. T-Zone will take the teenagers to the next level in vacation experiences with a new concept and space for them to gather, socialize and chill out. T-Zone is entertaining, fun and educational. Both Grans offer expert kid supervisors who will keep the young ones entertained and stimulated. 

NEW- Kids 12 years and younger staying with their parents in a Gran Master or Presidential Suite will receive an Oki backpack and t-shirt plus slippers and bathrobes in the suite, and parents will definitely want to take advantage of the one-hour-per-stay complimentary babysitting 

New - Family suites available at both Grans. These spacious suites can accommodate up to 5 people with a bunk bed w/trundle. The Family suites at the Gran Caribe Real have direct access to the kids club. The family suites at the Gran Porto are found in the Oceanfront category. 

Special pricing - 
· Up to 3 kids free when sharing a Gran Master Suite or Presidential Suite with 2 adults. 
· Also, up to 2 kids free when sharing a Family Junior Suite or upper suite categories with 2 adults. 
· Special rates for teens 13-17, 40% off adult rates.

What activities and popular locations are nearby for clients to enjoy? 
In Cancun THE ROYAL and the Gran Caribe are close to nightlife, shopping and dinning. Tours can include a trip to beautiful Isla Mujeres, historic Chitzen Itza and an array of tours. In Playa del Carmen THE ROYAL and the Gran Porto Real are steps away from famous 5th avenue. This avenue located in the heart of Playa has been blocked off to just pedestrian traffic and has wonderful restaurants, bars, shops and so much more. This is a great jumping off spot for site seeing. You're a short ferry ride from Cozumel, a short drive to Tulum or Xaret and steps away from world class diving and snorkeling. 

Is there any advantage to staying at your resort rather than other ones in the area? 
I have told many people that any one can build a beautiful resort but it’s the staff that truly makes it exceptional, Real Resorts is blessed with both. I am very proud to work with such wonderful people and watch as they go the extra mile to make someone’s vacation memorable. Service is definitely the key! At Real Resorts, we believe clients deserve the very best of everything when they choose a Cancun or Riviera Maya vacation. And so, with them in mind, we created Real Resorts, where client’s expectations of the ideal Cancun or Riviera Maya hotel are bound to be exceeded. We offer comprehensive “All-Inclusive” vacations, and by taking care of all the little details, we take the worry out of your client’s holiday so they can just relax and enjoy. 


Does Real Resorts have a Travel Agent incentive program? 
Of course we do! Real Resorts RRMember Commission Booster® program is the fastest, easiest and most user-friendly commission boosting program in Mexico. For reservations of 5 nights or more you can earn an additional $20 to $160 per suite per stay with no limit on the number of qualified suites booked. Commission will increase with suite upgrades, longer stays and 3rd and 4th pax. And as of February 20 we now offer Booster Commission on 3 and 4 night bookings traveling after May 1st. $6.00 -$10 per booking extra commission in the Grans ($6 in Jr Suite, Jr Suite OV and Family Suite; $10 in Of and all upper categories) and $10-$20 per booking at THE ROYAL Cancun & Playa del Carmen ($10 in Jr Suites, Royal JR Suites OV at TRC and Royal Jr Suite and Royal Junior Suite OV at TRPC and $20 in all OF Jr Suites and upper categories). . Bonus payment will be sent as one payment once the 10 bookings at any of the 4 Real Resort properties have been completed. All this is easy with our new automated system Once you book and pay for your client’s reservation go to www.realresorts.com/rrmembers. Once you have completed your registration simply enter your clients name, check in date and hotel they are staying at and within 15-30 days after they check out your will receive you Booster Commission check. Easy, right? 
At Real Resorts we are committed to "Exceeding Your Expectations" and rewarding you --our travel agent partners -- for your hard work. Real Resorts RRMember Commission Booster®Program is just one way we work for you, and say thank you for your support throughout the years. 

Thank you Gina for that great interview!