MAC Chat: An Interview with Laurie Guzda, Director of Marketing for Woodloch Resorts

by Admin 2/1/2011 5:22:00 AM


I am excited to introduce you to Laurie Guzda, Director of Marketing for Woodloch Resorts. I had the pleasure of meeting and getting to know Laurie while shooting the video tour of the Lodge at Woodloch. 

Hi Laurie, thank you for joining us today! You have three unique properties as part of the Woodloch Experience. Our first video focuses on the Lodge at Woodloch which was named one of the Top Ten Destination Spas in the US by Forbes. Com. While I visited the Lodge at Woodloch I was very impressed with the attention to detail and customer focused attention to every guest needs. Can you share with us what a guest can expect during their stay? 
Unrivaled hospitality. Really. As soon as you pull under the portico our staff will welcome you by name and escort you in the front doors. Once you check in you’ll be given a private, guided tour of the facilities. Then you’re free to take advantage of all our luxurious and health-conscience amenities. You’re going to experience TREATMENTS, FACILITIES. Cuisine. Comfort and relaxation.

The sister resort, Woodloch Pines has been named "ONE OF THE WORLD’S BEST ALL-INCLUSIVE RESORTS" by Family Circle Magazine. What type of activities do you offer your guests?
More appropriately, what don’t we offer?! Woodloch Pines is really focused on the whole family, “From 2 to 82” we have something for everyone. Set on beautiful lake Teedyuskung we have every lake-activity available for you. Our entertainment department develops and runs the most interactive, fun and exciting games like the Woodloch Winter Olympics, Scavenger Hunt and so many more – if you’re not a part of it you’re missing out. But of course there other activities and amenities, for example in the winter we’ve got snow tubing, snowshoeing, ice skating, indoor fun like our pool and kids splash zone, the Woodloch kid’s forest… Really I could go on and on…

The Country Club at Woodloch Springs is nationally recognized by GOLF Magazine as "one of the finest courses in America" and rated “4.5 Stars” by Golf Digest’s Best Places to Play. Can you expand on what the type of facilities that you offer the golf enthusiast?
Woodloch Springs is truly an amazing golf course. We have an 18-hole par-72 Championship style course that winds its way over 6,500 yards of fern-carpeted forest, lush wetlands and broad upland meadows. Our greens are kept in such great shape we really are a hidden gem in the northeast plus we have an impressive 16 acre practice facility available to all players to warm up or tune up. The course is fun for everyone, we encourage families to play together and to learn together, there are 4 sets of tees for all skill levels. Our PGA Director of Golf has been named by US Kids Golf as one of the top 50 kids instructors in the nation, we are really family focused.

During the video we hear directly from Woodloch’s President, John Kiesendahl and his commitment to Travel Agents. Can you please expand on the agent commissions you offer?
We welcome and embrace the travel agent market with open arms. We have made a consistent, standard 10% commission available at all our properties and accommodation styles, all year round. We will also be offering higher commissions for some select dates where we have some extra inventory.

Many agents are excited to experience your facilities. Do you offer agent rates? 
We do, our properties are open for any travel agent interested in a site tour. $99 per person per night includes 1 night, 3 meals, tour of the property and of course access to all of Woodloch’s endless activities, amenities and entertainment. Offer excludes holidays and is subject to availability of course.

Thank you for your time Laurie. We look forward to learning more during your webinar!




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